The Kroger ASN is a pallet document
Most Kroger ASN failures are configuration failures: cases per layer, layers per pallet, and a mixed pallet described as if it were single-SKU.
Get a fixed quote Decode an 824
Model the pallet before mapping
You cannot describe a pallet you have not designed. Cases per layer, layers, height and weight are item data, and they decide whether the ASN lines and the physical pallet can ever agree.
- One SSCC per pallet, unique, printed on the label and carried in MAN.
- Carton SSCCs where the guide requires carton-level identification.
- Mixed pallets need every line represented with the correct quantity per pack.
Mixed pallets are where it breaks
A single-SKU pallet is one loop. A mixed pallet is several item loops inside one pack. Test the mixed case, because that is the normal shipment in grocery and the one a single-SKU test never exercises.
Timing
The ASN has to precede receipt. In practice that means before the truck arrives at the DC, not before the invoice is raised. A late ASN is treated as a missing one.
Invoice agreement
The 810 must match the PO and the receipt. Grocery deductions most often come from a unit of measure mismatch between the invoice and the ASN, not from a pricing error.
Questions
Does Kroger require SSCC labels on every carton?
For DC deliveries the pallet label is standard; carton-level requirements depend on the category and the guide for your vendor number.
What causes most Kroger invoice deductions?
Quantity and unit-of-measure disagreement between the 810, the 856 and what the DC actually received.