EDI compliance desk Est. 2026 · replies within one business hour
EDI Rescue the letter, answered

Pricing

Two plans, both month to month. No setup fee, no implementation project, no per-document charge for standard retail documents.

Get a fixed quote   Decode an 824

Managed EDI — $249/month

For a supplier who has just been mandated and needs the documents flowing.

  • First trading partner included; $79/month for each additional partner.
  • 850, 855, 856, 810 and 997 mapped and validated against the partner's guide.
  • Rejections triaged in plain English within four business hours.
  • Label specification guidance (SSCC-18 / GS1-128) and a print test.
  • Three business days to first live document set, once we have the guide and your item data.

Janitor — $149/month

For a supplier who already pays for a platform and still owns the mapping and the rejections.

  • 824 and 997 triage, with the fix, not just the code.
  • Mapping changes when a retailer updates its guide.
  • A monthly one-page health note: rejections by cause, chargebacks by cause.
  • Works alongside SPS, Orderful, TrueCommerce or anything else.

What is not included

Said plainly, because the invoice should not surprise anyone:

  • Transport pass-through (VAN or AS2 provider fees) at cost, if we supply it.
  • Retailer testing or certification fees, if the retailer charges them.
  • Custom ERP integration — we map from exports, not into your database.
  • Any guarantee that a retailer accepts a document; we guarantee it validates and we fix rejections.

Why flat rather than per document

Per-document pricing punishes the month you ship more, which is the month you can least afford a surprise. A flat fee with a fair-use cap on standard documents keeps the bill predictable; anything unusual is quoted before it is done.

Questions

Is there a contract?

Month to month. Thirty days' notice, and we will export your maps and document history when you leave.

What if we need five partners?

$249 for the first, $79 each for the next four: $565/month.

Do you charge for the initial read of our letter?

No. The quote from the upload is free, and so is the 824 decoder.

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